✦ Official Event App

Account & Data Deletion

Manage account deletion in the TBDCx app, or request deletion of specific personal data by email.

App TBDCx
Request Type In-App Account Deletion & Email Data Requests
Support Email support@ibentos.com

TBDCx gives you control over your account and personal data. Account deletion is available directly inside the app. If you only want specific personal data deleted while keeping your account active, you can send us an email request.

How to Delete Your Account

1
Open TBDCx

Sign in to the TBDCx app using your registered account.

2
Open your profile or account settings

Navigate to your profile/account settings and select the account deletion option.

3
Confirm account deletion

Follow the on-screen confirmation steps. Your account deletion request will be processed from within the app.

Request Deletion of Specific Data

If you want specific personal data deleted without deleting your complete TBDCx account, send an email from your registered email address to:

support@ibentos.com

Please mention your registered email address and clearly describe the data you want deleted. We may contact you to verify your identity before processing the request.

Open Email App

Information for Data Deletion Requests

When emailing a request to delete specific data, please include the following details so we can identify and verify your account:

Full name
Registered email address
Registered mobile number
Data you want deleted

Data That May Be Deleted

Depending on your request or account deletion, the following account-related data may be deleted or anonymized:

User profile information
Login and registration details
Meeting and itinerary data
Badge scan or networking activity
App usage data linked to your account

Data That May Be Retained

Some information may be retained where required for legal, security, audit, dispute resolution, fraud prevention, event record keeping or compliance purposes.

Retained data, if any, will be kept only for as long as necessary for the purposes described above and handled in accordance with our Privacy Policy.

Contact

For questions about account deletion or data privacy, contact us at: support@ibentos.com