Privacy, with clarity.

1. Overview

TBDCx is a mobile extension of TBDC’s digital platforms. It may process information needed to authenticate users, display program-related content, support engagement features and operate the application securely.

For TBDC’s organization-wide privacy practices, please review the TBDC Privacy Policy.

2. Scope

This notice applies to the TBDCx mobile application and related services used to access TBDC program information. It may apply to founders, program participants, mentors, staff and other authorized users.

3. Information we process

Depending on how you use TBDCx, the app may process:

• Account and contact information, such as name, email address and profile details.
• Program information, including program, cohort, session and meeting associations.
• Professional or company-related information made available through TBDC programs.
• Mentor, contact and networking information relevant to your program participation.
• Technical information such as device type, operating system, app version, IP address and security logs.
• A notification token or similar device identifier when notifications are enabled.
• Files or media you choose to submit through features that support attachments.

TBDCx is not designed to collect precise location data unless a future feature clearly requests and explains such access.

4. How we use information

Information may be used to:

• Authenticate users and maintain secure sessions.
• Provide access to programs, cohorts, sessions, meetings, mentors and networking opportunities.
• Operate, maintain and improve TBDCx and related TBDC platforms.
• Provide service messages or app notifications where enabled.
• Protect the integrity, security and availability of TBDC systems.
• Meet legal, contractual, audit or program-administration requirements.

5. Legal bases

Where applicable, TBDC may process personal information based on consent, contractual necessity, legal obligations, legitimate interests or other lawful grounds recognized by applicable privacy legislation. Where consent is the basis for processing, it may be withdrawn subject to legal or contractual limitations.

6. Sharing of information

TBDC may share personal information with authorized service providers, technology vendors, program partners, sponsors, professional advisers, regulators or public authorities where necessary and lawful. Service providers are expected to protect information and use it only for authorized purposes.

TBDC does not sell personal information.

7. International transfers

Because TBDC programs and technology services may involve providers or participants in more than one country, information may be processed outside your province or country of residence. Appropriate contractual, organizational and technical safeguards are used where required.

8. Data retention

Personal information is retained only for as long as reasonably necessary for program administration, service delivery, security, compliance, governance, audit or legal purposes. Information may then be deleted, anonymized or securely destroyed in accordance with applicable requirements and TBDC practices.

9. Security

TBDC applies reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse or alteration. These measures may include controlled access, secure hosting, encryption where appropriate, logging and operational security practices.

No digital system can be guaranteed to be completely secure, and users should also protect their account credentials and devices.

10. Notifications & device permissions

Notifications

If you allow notifications, TBDCx may use a device notification token to deliver service-related or program-related messages. You can manage notification permissions through your device settings.

Camera, microphone or media access

Where a feature allows you to capture or attach media, TBDCx may request access to the relevant device capability. Access is requested only when needed for the feature you choose to use and is subject to the permission controls on your device.

11. Third-party services

TBDCx may rely on trusted third-party infrastructure and services to operate the app, host data, deliver notifications, monitor performance or provide related functionality. For example, notification delivery may use Firebase services. These providers process information according to their agreements with TBDC and their applicable privacy terms.

TBDCx may also contain links to third-party websites or services. TBDC is not responsible for the privacy practices of websites or services it does not control.

12. Your privacy rights

Depending on your location and applicable law, you may have rights to request access to personal information, request correction, request deletion or restriction, object to certain processing, withdraw consent, request portability or submit a complaint to a privacy regulator.

Requests can be submitted using the contact information below. TBDC may need to verify your identity before completing a request.

13. Children

TBDCx is intended for authorized TBDC program users and is not directed to children. TBDC does not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

14. Changes to this notice

This privacy notice may be updated to reflect changes to TBDCx, TBDC practices, legal requirements or technology. The current version will be made available on this page with an updated effective date.

15. Contact

Questions or privacy requests concerning TBDCx can be directed to Toronto Business Development Centre.